FREQUENTLY ASKED QUESTIONS



F.A.Q.

How do I wash my Play Out underwear?

All care instructions are included on the label inside your Play Out underwear. Machine wash in cold water with like colors. We recommend laying flat to air-dry or line-drying. Do not Iron. Do not Bleach.

What size should I buy?

Please refer to our sizing chart, or contact us with any questions.

What is the difference between the Boxer Brief and Trunk style cuts? Or the Bikini/Pouch Bikini or Thong/Pouch Thong styles? 

Under the detailed description for each product, you can see a fit description for all of our styles. We offer two basic cuts in three different styles - one offers a flat-front, and the other a 'pouch' style front design.For our Boxer Brief, Bikini and Thong styles, the front cut does NOT provide opening or extra space in front, compression or hold.For our Trunk, Pouch Bikini and Pouch Thong styles, the front cut provides extra space for equipment, without a flap opening. The boxer brief style features a center-seam down the back, while the trunk style does not have a back seam. 

Will you be making larger sizes?

Short answer - YES!! Absolutely.Long answer - We are in the process of expanding our size range offerings. As a start-up, we needed to keep things simple in the beginning. But we really want to add a larger size as soon as possible. If it helps, we also wanted to let you know that our sizes skew large - so the medium is a true medium, or a largish-medium, and not a smallish-medium, like some companies. Thanks!  

I have a question. How do I contact you?

You can contact us. Please allow a few hours for response during working hours, 9am – 5pm. Email received on weekends or holidays will be responded to by the next working day.

Can I order by mail or phone?

At this moment, we only offer underwear for sale on our website. If you are having trouble completing your order or are experiencing technical difficulties, please contact us  

How long will my shipment take, and can I get rush delivery?

Please refer to our Shipping Information page for a table explaining the shipping rates, timelines, and tracking information.

Do you have a retail location?

At this time, Play Out Underwear is only available for purchase on our retail e-commerce website. We will have pop-up sales events at select locations, events, and parties throughout the year. Please join our mailing list to find out if we are having a pop-up in your area! We would love to see you there!

Can I become a US retailer of Play Out Underwear?

Yes! We would love to speak with you more. Please contact us.

How do I subscribe to the Play Out email list?

Size Chart

SHOP YOUR STYLE. NOT YOUR GENDER. 

What STYLE should you buy? What's the difference?

YOU WILL NOT SEE "MEN'S" OR "WOMEN'S" SECTIONS ON OUR WEBSITE. SHOP STYLES - WITH A FLAT FRONT (E.G. OUR BOXER BRIEFS) OR WITH A POUCH SPACE IN FRONT (E.G. OUR TRUNKS) IF YOU WANT EXTRA ROOM.

Play Out Underwear Sizing Chart for Boxer Briefs, Bikinis, and Thongs.
Play Out Underwear Sizing Chart for Pouch Trunks, Bikinis, and Thongs.
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Play Out pouch front nonbinary leggings size chart.
Play Out unisex sweatpants sizing chart.
Play Out unisex Reed wide-leg pants sizing chart
Play Out unisex Muscle T Sizing Chart
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Play Out unisex vest sizing guide
Play Out Holster - unisex accessories bag - sizing guide